International Program Coordinator

Position Details

Position Information

Position Title International Program Coordinator
Employment Class Code N3
FLSA Classification Non-Exempt
Reports to Director, International Center
Salary Grade G1
Work Week 25 hours per week
Position Summary

Assumes responsibility for providing technical and functional support to the University of Hartford’s international student population, assisting in managing the logistical aspects of the University’s short-term study abroad programs.. Performs all duties in full support of the University’s mission, understanding that the positive and effective execution of these duties are instrumental to the education of the University’s students.

Job Duties

This job description of the job is for identification and administrative purposes only. It is not intended to be a complete statement of all duties, which may be assigned by the supervisor according to varying needs.

Key Responsibility
Description of Key Responsibility

Coordinates and oversees logistics for the University’s short-term study abroad programs including the student application and registration procedures in an effort to promote international understanding, global citizenship and cultural diversity. Assists in recruitment and advisement, monitoring and coordinating program activities as well as payments and compiling data to evaluate study abroad program effectiveness. Serves as the initial contact for short-term study abroad programs, responding to inquiries from program participants, faculty, parents and students to explain the full spectrum of services, program policies and/or procedures.

Essential Duty? Yes
Percentage Of Time 40%
Key Responsibility
Description of Key Responsibility

Serves as an international student Designated School Official (DSO) and Alternate Responsible Officer (ARO) (comprehensive training will be provided). Maintains institutional records and compliance procedures via the federal Student and Exchange Visitor Information Systems (SEVIS), as mandated by the Department of Homeland Security. Assists in implementing the F-1 and J-1 visa process, including issuing I-20/DS-2019 forms, managing related data systems and providing reports as necessary and appropriate. Processes international student requests including, but not limited to, travel authorizations, part-time enrollment permission, program updates, assistance in obtaining driver’s licenses/state IDs and social security numbers.

Essential Duty? Yes
Percentage Of Time 25%
Key Responsibility
Description of Key Responsibility

Establishes, cultivates and maintains effective working relationships with internal and external constituencies including, but not limited to, prospective students, parents and other educational institutions, in an effort to identify and provide support services to international students. Provides advising to prospective and current international students regarding arrival procedures, immigration regulations and requirements to meet federal and institutional standards and adjustment to life in the United States.

Essential Duty? Yes
Percentage Of Time 25%
Key Responsibility
Description of Key Responsibility

Supports the planning and coordination of international student and education abroad programming such as intellectually challenging and culturally enriching informational sessions, pre-departure meetings and international orientation. Promotes and supports the International Center’s mission, values and administrative policies.

Essential Duty? No
Percentage Of Time 5%
Key Responsibility
Description of Key Responsibility

Assists with the maintenance of the International Center’s website as well as other social media venues including Facebook collaborating with the Office of Marketing and Communication as appropriate to adhere to University established branding guidelines.

Essential Duty? No
Percentage Of Time 5%

Posting Detail Information

Posting Number PS134P
Working Conditions

Normal office situation. Occasional evening and weekend hours.
May require travel, including overnight stays.


Bachelor’s Degree required.
Must be U.S. Citizen or Lawful Permanent Resident to meet federal regulatory requirements for professional practice as a Designated School Official (F-1) or Alternate Responsible Office (J-1)

Physical Effort

Typically sitting at a desk or table.
Intermittently sitting, standing, stooping. Light lifting or carrying 25 lbs. or less

Impact of Actions

Makes recommendations or decisions which usually affect the assigned department, but may at times affect operations, services, individuals or activities of others outside of the assigned department.


Varied. Work is complex and varied and requires the selection and application of technical and detailed guidelines. Problems are not easy to identify, but are similar to those seen before. Moderate analytical ability is needed to gather and interpret data where results/answers can be found after analysis of several facts. Solutions can often be found by using methods chosen before in other situations.

Decision Making

Varied. Supervisor is available on an “as needed” basis to establish general objectives and to identify potential resources for assistance. Independent judgement is required to select and apply the most appropriate of available guidelines and procedures to achieve desired results.

Internal Communication

Requires regular contacts to discuss issues of moderate importance and to respond to inquiries. Occasionally requires contact with officials at higher levels on matters requiring cooperation, explanation and persuasion.

External Communication

Requires regular external contacts to discuss issues of moderate importance and to respond to inquiries. Also requires continuing contacts with the public involving the enforcement of regulations, policies and procedures.

Customer Relations

Contact with customers involves more complex servicing over the telephone, in writing or in person to resolve complaints, make adjustments or correct mistakes about a selected service, product or capability.

Managerial Skills

Has responsibility or authority which is limited to the direction of temporary or student workers.

Knowledge & Skills

Professional Skills. Requires knowledge of theories and practices of a professional field. This level of skill is typically reserved for an individual with a four-year degree or a high level of vocational skill demonstrated by a number of years of on-the-job experience. Writes reports using technical data requiring considerable interpretation. Develops new methods and procedures. Frequently applies knowledge to practical issues and problems.

Special Skills

The ability to work effectively with diverse groups.

Desired Start Date
Position End Date (if temporary)
Close Date
Open Until Filled Yes
Special Instructions Summary
Quick Link for Internal Postings

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education attained?
    • GED
    • High School Diploma
    • Technical School, Certification or Apprenticeship
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD
  2. How did you hear about this employment opportunity?
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Website
    • Other

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Letter of Recommendation