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Office Coordinator - Residental Life

Position Details

Position Information

Position Title Office Coordinator - Residental Life
Employment Class Code N3
FLSA Classification Non-Exempt
Reports to Department Head
Salary Grade I
Work Week 35 hours per week
Position Summary

Assumes responsibility for providing administrative support and coordinating activities to assist in the efficient and effective functioning of departmental programs and office operations. Performs all duties in full support of the University’s mission, understanding that the positive and effective execution of these duties are instrumental to the education of the University’s students.

Job Duties

This job description of the job is for identification and administrative purposes only. It is not intended to be a complete statement of all duties, which may be assigned by the supervisor according to varying needs.

Key Responsibility
Description of Key Responsibility

Provides timely and accurate administrative support to the department. Researches and assembles necessary background information to expedite written and/or oral response. Types and/or edits internal and external correspondence from draft to final form. Handles sensitive information with confidentiality and tact. *

Essential Duty? Yes
Percentage Of Time 30%
Key Responsibility
Description of Key Responsibility

Establishes, cultivates and maintains effective working relationships with internal and external constituents including, but not limited to, students, parents, faculty, staff and the general public. Provides quality customer service to all visitors to the department. Triages incoming calls, communications and correspondence in an effort to ensure requests, questions and/or concerns are addressed in a timely manner. Takes initiative to answer questions and/or resolve issues of a general or routine nature. Forwards questions or issues to the proper parties for resolution as necessary and/or appropriate. *

Essential Duty? Yes
Percentage Of Time 25%
Key Responsibility
Description of Key Responsibility

Utilizes Banner, the University’s database of record, to track budget expenses, perform personnel transactions, process requisitions and payments as well as research information. Maintains financial and budgetary records for the department in compliance with established institutional data integrity standards as well as other related University policies and procedures. Reviews and verifies all appropriate backup documentation is complete in an effort to facilitate timely workflow. Prepares a variety of budget analyses and reports for review. *

Essential Duty? Yes
Percentage Of Time 25%
Key Responsibility
Description of Key Responsibility

Coordinates logistics associated with department meetings, events and/or activities including, but not limited to, scheduling venues, inviting attendees and/or preparing agendas or materials. Ensures post-event follow up actions are taken as necessary and/or appropriate. Provides administrative support for key events.

Essential Duty? No
Percentage Of Time 10%
Key Responsibility
Description of Key Responsibility

Establishes, maintains and continually strives to improve departmental procedures, files and computer systems to support effective operations and/or realize efficiencies. Opens, sorts and distributes departmental mail. Maintains departmental office supplies, equipment and/or inventories, reordering as necessary and/or appropriate within established budgetary constraints.

Essential Duty? No
Percentage Of Time 5%
Key Responsibility
Description of Key Responsibility

Performs other related duties as assigned.

Essential Duty? No
Percentage Of Time

Posting Detail Information

Posting Number PS111P
Working Conditions

Normal office situation.


High School Diploma or GED required.

Physical Effort

Typically sitting at a desk or table.
Light lifting or carrying 25 lbs. or less

Impact of Actions

Decisions and impact are limited to decisions and planning within a small work group or project team.


Varied. Work is complex and varied and requires the selection and application of technical and detailed guidelines. Problems are not easy to identify, but are similar to those seen before. Moderate analytical ability is needed to gather and interpret data where results/answers can be found after analysis of several facts. Solutions can often be found by using methods chosen before in other situations.

Decision Making

Varied. Supervisor is available on an “as-needed” basis to establish general objectives and to identify potential resources for assistance. Independent judgement is required to select and apply the most appropriate of available guidelines and procedures to achieve desired results.

Internal Communication

Requires regular contact within the department and with other departments, supplying or gathering factual information.

External Communication

Requires regular contacts with outside agencies and the general public, supplying or gathering factual information.

Customer Relations

Contact with customers is over the telephone, in writing or in person for ongoing service, handling of routine transactions and providing detailed information about a selected service, product or capability.

Managerial Skills

Has responsibility or authority which is limited to the direction of temporary or student workers.

Knowledge & Skills

Advanced Skills. Able to read and reference materials and obtain information. Prepares letters and/or reports following policies and procedures. Able to operate various standard office machines.

Special Skills

The ability to work effectively with diverse groups.

Desired Start Date
Position End Date (if temporary)
Close Date
Open Until Filled Yes
Special Instructions Summary
Quick Link for Internal Postings

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education attained?
    • GED
    • High School Diploma
    • Technical School, Certification or Apprenticeship
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD
  2. How did you hear about this employment opportunity?
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication
    • Personal Referral
    • Website
    • Other

Documents Needed to Apply

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter